Why Healthcare Needs AI Chatbot
Streamline Tasks Instantly
Automate repetitive clinical tasks, such as appointment scheduling, reminders, registration, and answering FAQs in a second, freeing staff to focus on critical and complex work.
Flexible Self-Service for Better Performance
Enable patients to manage their healthcare journey simultaneously with our AI chatbot, offering features like health check preparation guidelines, appointment details, and report tracking, removing the constraints of long waits and ensuring efficient service during peak times.
Send Personalized Follow-Ups Automatically
Leverage our chatbot to send personalized reminders for scheduling annual health check-ups and vaccinations while enabling medical centers to deliver digital reports seamlessly.
Protect Customers with a Trusted Chatbot
Use a WhatsApp chatbot as an official communication channel to ensure end-to-end encryption for data transmission and protect medical centers’ customers from fake brand accounts, preventing potential fraud or losses.
Core Features
One-stop Appointment and CS Management
By integrating with a self-developed appointment module, our chatbot enables efficient one-stop medical service management. Chatbot-scheduled appointments are instantly synced with the system, allowing clinic staff to verify bookings and send online registration forms to clients. Additionally, clients can use the chatbot any time before the appointment to modify or cancel their bookings, significantly reducing staff workload.
We recommend using a new WhatsApp number. This helps clearly distinguish chatbot-scheduled appointments generated by our system and prevents mixing them with your previous chats.
- Synchronize appointment records
- Provide personalized service
- Eliminate redundant data entry
High Efficiency with 24/7 WhatsApp Chatbot
- Broadcast
- Custom message template
- Support voice messages
Capture Every Customer Opportunity
Our chatbot can handle numerous product inquiries, reminders, and promotional updates through automated messaging, ensuring you capture every customer opportunity to maximize your marketing efforts.
- Identify qualified leads
- Quick response to potential customers
More Features
Human-like Conversations
Human-like Conversations Engage customers in a personalized, natural conversation powered by advanced LLM technology, using credible knowledge bases for accurate responses.
Segmentation & Targeting
Segmentation & Targeting Easily segment contact groups and deliver targeted campaigns tailored to meet customer’s needs.
Customer Management
Customer Management Identify high-potential customers and keep track of interactions with customizable tags.
Custom Notifications
Custom Notifications Send tailored notifications, including appointment reminders, promotions, and healthcare report updates with ease.
Support voice recognition
Support voice recognition Leverages multilingual capabilities to enable voice input and natural interactions, providing users with barrier-free communication.
Multi-device Login
Multi-device Login Access our chatbot system from the web or mobile, ensuring flexibility and convenience.
Why NextGenius AI?
Deep Expertise in
Healthcare
Experience in
Healthcare System
Local
Support
Useful Links
Get in Touch
- (852) 9315 0774
- sales@nextgenius.ai
- Flat A, 14/F, V Ga Building, 532 Castle Peak Road, Lai Chi Kok, Kowloon, Hong Kong
